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F.A.Q.’s

Registration

+ Is registration compulsory?

Absolutely not! You can use the Micamera website and complete your purchases without any registration. Registering your personal account, however, gives you a series of advantages: 

- automatic filling in of the purchase form, - archive of previous order(s) - wishlist - management of billing and shipping address, - subscription to the newsletter

Right of withdrawal

+ If I change my mind or I realize I’ve got the wrong book?

IF YOU CHANGE YOUR MIND or you realise that you made a mistake and do not want the book(s) anymore, you have 10 days from reception of the goods to exercise your right to return it (or them). Micamera will accept any return as long as the book(s) is (are) received within 10 days and in perfect condition. VERY IMPORTANT: include a copy of the delivery note in the parcel and send it to: Micamera  Via Medardo Rosso,19  20159 Milan.

Parcels sent to different addresses will not be taken into consideration. Micamera will refund the entire amount of the purchase (but not the packaging and shipping costs or any other expense). We recommend to send the book(s) you wish to return by insured mail.

Shipping

+ Will my book(s) be well packed and protected?

At Micamera, we love books and treat them with great care. Our parcels are made in oder to minimise the possibility of books being damaged in transit. We do all we can to ensure that our books reach their destination in beautiful shape, just like they were when they left the store.

+ Shipping costs: how much?

Shipping is calculated at checkout and costs 9€ throughout Italy AND if you spend buy over 200€ in books it is free of charge all over the country.

For any other location, we do our best to find the cheapest fare. Please make sure you select the right destination country to get an accurate quote for your order. 

Micamera uses only trackable services.